Redesigning the Car Maintenance Experience
A complete redesign of Hatla2ee's Maintenance experience — from discovering the feature to logging services and tracking reminders. Every journey was simplified to reduce effort, save time, and make car maintenance easier to manage.
- Role
- Product Designer
- Timeline
- Reprioritised post-launch
- Responsibilities
- UX · UI · Prototyping · QA
- Team
- 1 PM · Design · Engineering
People Wanted It Back.
When Hatla2ee launched its redesigned app, the Maintenance feature wasn't included. Although it served a smaller audience, users relied on it and continued requesting it through Play Store reviews. What started as a visual refresh became an opportunity to redesign the entire experience.
Explore the Redesigned Experience.
From discovering the feature to adding a car, logging services, setting reminders and tracking maintenance history, every part of the journey was redesigned into one connected experience.
Every decision that follows had one goal: make car maintenance easier to manage.
Every Decision Had a Purpose.
Every improvement solved a real problem — whether it reduced effort for users, supported business goals, or made the product easier to build and maintain.
Removed What Didn't Matter
Only the information that helped users complete their task or benefited the business was kept. Everything else was removed.
Replaced Typing With Choosing
Historical maintenance data was analysed to identify the services people used most. These became quick selections while still allowing custom entries.
Made Reminders Easier
Instead of only offering a 12-month reminder or a custom date, users can now choose 3, 6 or 12 months and immediately see exactly when they'll be reminded.
Small Changes. Better Experience.
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Finding Maintenance
The feature became easier to discover, making it quicker for users to access what they were looking for.
Beyond the Happy Path.
Real products need to work beyond ideal scenarios. From missing images and overdue reminders to empty states and multiple cars, every foreseeable state was designed to keep the experience reliable and consistent while giving engineers clear guidance during implementation.
How the Work Comes Together.
Every screen starts with exploration, iteration and collaboration. The Figma file captures the thinking behind the product — from early ideas to developer-ready designs.
The best products aren't the ones people notice. They're the ones that quietly help people get things done.